Support

Got a question, found a bug, or just want to say hi? We're here to help. Most issues can be resolved quickly — just fill out the form below.

Common questions

How do I export my video?

After recording your clips, tap the Export button in the top-right corner of the review screen. Your video will be rendered with captions and saved — you can then share it directly or save to your camera roll.

Where are my videos stored?

All your recordings and projects are stored locally on your device. We never upload your content to any server. If you delete the app, your projects will be removed — export important videos to your photo library first.

How do I remove the watermark?

The Flicked watermark is removed with Flicked Plus. You can subscribe from within the app. All core features remain free — Plus only affects export quality and watermark.

Can I cancel my subscription?

Yes. Go to Settings on your iPhone, tap your name, then Subscriptions. Find Flicked and tap Cancel. Your Plus features remain active until the end of the current billing period.

Captions aren't showing on my video

Make sure Subtitles are enabled in the review screen (tap the Subtitles tab). If your recording has no speech, captions won't be generated. You can also tap "Retranscribe" to re-run transcription.

Contact us

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